The 24-hour emergency call centre is available for if you find yourself in an emergency situation related to your insured asset, for assistance. All companies are members of American International Group, Inc. (AIG). Roadside Assist offers peace of mind through a 24-hour contact centre that will dispatch the appropriate services in the event of a roadside emergency, anywhere in South Africa. No.2001/016602/06 15804 Reg. No. You can contact us on the number below.The call centre is open Monday to Friday from 8h00 until 16h00 on Roadside & Home Emergency Assistance - The 24-hour emergency call centre is available if you find yourself in an emergency situtaion related to your insured asset. 15805 Reg. ROADSIDE ASSISTANCE If your car breaks down or is involved in an accident away from home, we will send somebody to assist you. Get the coverage you need for you and your family with four unique plans, 50% extra benefit and R100 000 for immediate expense. 15805 Reg. No. 2. JavaScript has been disabled on this browser. 3. However big or small, our priority is to resolve your claim as quickly as possible, whilst providing you with the proactive support you need to get you or your business back on your feet.Not only will we help you when your claim occurs, but we aim to help you mitigate potential future claims.By leveraging our global claims data, fraud trend analysis and expertise around new exposures, we are here to help to reduce and manage your risks more effectively.Working with the business and functions we aim to demonstrate the value that AIG Claims brings to clients and brokers.The AIG Claims Promise affirms that our dedicated team of claims experts will mobilise in rapid response to a covered event and, after coverage is confirmed, will advance our policyholders up to 50% of an agreed loss estimate within 7 days, giving them the immediate working funds they need for damages, repairs, clean-up costs and extra expenses. AIG Retirement Services represents AIG member companies - The Variable Annuity Life Insurance Company (VALIC), Houston, TX and its subsidiaries, VALIC Financial Advisors, Inc. (VFA) and VALIC Retirement Services Company (VRSCO).
In the event that critical information is missing, we will notify you that the claim cannot be registered and the reasons for this.Once the claim has been assigned, the dedicated claims examiner will be in contact within 24 hours advising the current status of the claim as well as any information or documentation that may be required.
Please call:This insurance is underwritten by AIG South Africa Limited, a Licensed Financial Services Provider FSP No. Popular benefits include a towing service and assistance with a flat battery, flat tyre or when you run out of fuel. If your country is not listed please contact your agent, broker or AIG representative. We want to make it as easy as possible for you to get your claim to us. When submitting a claim form, please make use of the email addresses dedicated to each line of business. Become a member and enjoy AA roadside assistance services and other benefits through out South Africa Roadside & Home Emergency Assistance - The 24-hour emergency call centre is available if you find yourself in an emergency situtaion related to your insured asset. Copyright © 2020 AIG South Africa Limited is a Licensed Financial Services Provider FSP No. You will be entitled to one hour’s free labour and if the car can’t be fixed roadside, we’ll have it towed to the closest garage or, if closer, to your home. 1962/003192/06 AIG Life South Africa Limited is a Licensed Financial Services Provider FSP No.
Some policyholders have access to a secure Travel Assistance Website. We will acknowledge your claim within 4 hours and provide you with your claim number as well as the details of the dedicated claims examiner assigned to your claim. Our agents are on standby to assist with any claims-related queries or to provide assistance with the website.